1)  All our items come with a 3 month manufacturing defect money back guarantee subject to normal wear & tear

2)  We are a international company and we often process orders to be dispatched directly from our international     supplier base

3)  Customer satisfaction is our top priority and your feedback is essential in order for us to continuously improve our     service.

4)  We can only issue refunds or exchange once we receive back the item(s) and conditions below are met:

i)   We will refund or exchange if an item is delivered defective however please be assured that all orders are 100%     quality      inspected and date stamped with photo evidence against your invoice prior to shipment

ii)  For any other reason for return we are unable to refund any postage charges applied by us or incurred by you

iii) For exchanging a incorrectly ordered item, email us for a RMA (Returns Merchandise Authorization) after which      you must      securely re-package the item include any postal fee (online payment instructions given in RMA) and      send to our UK returns      address below.